WIRED: Shopping? Macy’s is a retailer getting it RIGHT!
Thank you to my editor, Alan Henry, and Wired for publishing my article: “Move Over Amazon. Other Retailers Are Catching Up. Not only are orders and returns easier than ever, today’s best retail apps also offer loyalty programs with discounts and rewards.” DURING THE HEIGHT of the Covid-19 pandemic, with dressing rooms closed and events canceled, … Continued